FairEntry News & Updates

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Hello Summer!

Summer is in the air and for many, you are in the midst of entry registration and making preparations for your fair. Gather your team of staff and volunteers and prepare them to have your best fair season yet! Catch up on the latest updates of the FairEntry program and other important reminders below to help your team have a successful fair season.

Best Wishes,

The FairEntry Team

FairEntry Development Updates

Here is the Support Team's Top 7 items that have recently been published to FairEntry! Some of these are our most requested improvements.

Department-level custom questions have a new option to ask the question one time for the department.
The Setup > Fair Details page has been reorganized into clear groups: Registration, Results and Sale.
Allow Buyer Login can now be turned on in bulk!
Allow Buyer Invoice Over-payment is a new option on the Setup > Fair Details screen. This lets auction buyers prepay for sale items and add-ons.
Customs Show Programs and Judging Sheets now support optional grid lines and display division numbers.
Exhibitor Backtags can now print with the Exhibitor Number, Entry Number or Animal Identifier (when the hierarchy is filtered based on the Division type of Market Animal, Breeding Animal, or Other Animal).
Results Entry by Hierarchy When entering results for Tier 1 or Tier 2 results, and filtering by 'Will Show' entries, the Edit All button puts all entries in edit mode. Each entry's results must be saved individually.

For the full list of new features and bug fixes published since the April 2026 newsletter, please check out our Product Board page. Click on the "Launched" tab to see the recent items published. Clicking on an individual item will allow you to see additional comments from the Product Team.

Resetting Passwords

Oops, I forgot my password...

Exhibitors and staff can request a password reset on the FairEntry Global Sign-In page or from your fair's custom login page. They'll get a link to reset by email instead of a temporary password.

New Password Requirements

Due to new security measures, passwords must be at least 10 characters and include at least one number and one capital letter or symbol. If your current password doesn't meet this, please reset it now.

Credit Card Recovery Fees

Fairs can now pass credit card processing fees to exhibitors and/or auction buyers. For exhibitor invoices, the fee is calculated on approved exhibitor, entry, and custom question fees. Auction buyer fees apply to their sale purchases and add-ons.

Learn how to assign fees to Exhibitors and Auction Buyers in our Help Center.

Processing Fee Rates for Credit Card Payments

Exhibitor Invoices: 2.9% + $.30 per transaction
Online Buyer Payments (buyer logs in to FairEntry and submits sale payment info through FairEntry online sale portal): 2.9% + $.30 per transaction
Point-of-Sale Buyer Payments (in-person payments using a Stripe m2 reader): 2.7% + $.10 per transaction

Preparing for Entry Check-in, Shows, and Recording Results

We get it, that fair time can be stressful if you do not prepare in advance.

Check out the Fair Time! resources in the FairEntry Help Center ahead of time to know what to expect and how to manage entries, check-in and more!

Going Once, Going Twice... SOLD!

Prepare your team to manage your sale

Familiarizing yourself and your Sale/Auction team of to expect will help reduce anxiety about the tasks that take place before, during and after the sale.

Check out the resources linked below for the tasks to complete at each step along the way.

Animal Identification Recap

Bears repeating: Link Animal Types to Division If you use the "Pre-Fair Animal ID Registration" feature to allow exhibitors to identify their animal(s) in FairEntry before your fair opens for entries, make sure animal types have been linked in the hierarchy before you open the Animal ID Registration. Only the animal types linked to their division (3rd level of the hierarchy) will appear in the drop-down menu for exhibitors to identify while Animal ID Registration is enabled.

All fairs that require Animal Information as part of the entry need to have the animal typed linked to the division before opening the system for entries.

Webinar Recordings in the Help Center

Did you miss our winter FairEntry discussion series or have a new staff member to train?

We recorded the winter webinar series and posted the recordings in the Help Center! They're packed with helpful information and great resources to train your staff. Check them out and bookmark them today!

FairEntry Support Policy

Direct technical support is available for up to two Organization Administrators per subscription. Other staff and volunteers should use our Help Center or go through their Org Admin. If the Org Admin can't resolve it, they should contact the FairEntry team.

This helps us keep support free and efficient, and helps us ensure the security of your fair's data and settings.

If you have questions, check out our FairEntry Support Policy.

Do you or your Fair staff need to review past newsletter information?

You can check out past newsletters here.

Billing Update Reminder

Beginning January 1, 2026, FairEntry subscription upgrades will be billed for the difference between your current and new plan levels.

We'll no longer prorate upgrade costs based on the number of days remaining in your subscription term. This change helps ensure consistent, transparent billing for all customers, no matter when a subscription upgrade occurs.