If you allow buyers to log in to bid and/or pay, they can set up their own account, with a few conditions:
- The Fair Admin has to select Yes on the Setup/Fair Details screen for "Allow Online Buyers"
- When the buyers enter their information, a default buyer ID will be assigned to their account, beginning with B0001 and incrementing for each one. The Fair Admin can change the Buyer ID after the account is created, if necessary.
- It is BY FAR best for everyone if the buyer email address is not the same as an exhibitor account email, or a staff account email. If the buyer and exhibitor account have the same email, the exhibitor account has to exist first, and there will be repercussions in the second year that the Fair Admin will need to resolve. See Managing An Exhibitor Group with Staff and Buyer Accounts
The steps for setting up the account are pretty simple and straight-forward. Once the Fair Admin has selected to Allow Online Buyers, a "Register as a New Buyer" link will appear on the Fair's home page at the bottom of the Sign In with FairEntry option. Note: if an exhibitor is trying to make entries, and mistakenly clicks the "Register as a New Buyer" link, contact support@fairentry.com for options on how to correct this so that they can successfully log in and make entries. Be sure to include the email address that was used.
When the Buyer clicks on the Register as a New Buyer link, they will be prompted to enter the information for the account. All fields (except the second line of Street Address) are required. After the account is created, the Buyer can log in to the fair's sale to view/bid on Online Auction items, or to make a payment, using the email and password that they set.